We endeavour to make our products as useful and reliable as possible. Please ensure that you have the latest version of our software installed by checking the downloads page. If you still experience problems with any of our products please see if it is listed below as there are a number of solutions to common problems listed under the relevant products.
If no solution is available please email us, ensuring that you include as much detail as possible about the problem. It is also extremely helpful if you can tell us the steps you went through before that problem occurred.
We welcome feedback and suggestions for improvements on all our products. Please feel free to email us at any time.